Sales Hub Internal
Sales Hub/Merchant Account Fee FAQ

Merchant Account Fee FAQ

A quick guide to understanding common statement line items — use it to answer fee questions with confidence and full transparency.

Why are there different fees on a statement? Payment processing involves multiple parties — the card networks (Visa, Mastercard, etc.), the acquiring bank, fraud-prevention services and compliance providers. Some fees are required by these networks and security standards and are simply passed through. NextPay Business Solutions' goal is full transparency, so you always know what you're paying and why.

Heads up — these fees vary by processor. Not every fee below shows up on every statement. The list here is most common on traditional merchant accounts (the kind you board through Solutions in Payments). Flat-rate processors bundle most of them into one simple rate — Square, for example, has no PCI compliance fee, no monthly service fee, no annual fee and no monthly minimum.

You can waive fees on Solutions in Payments. Most of these fees can be turned off for the merchant — when you waive a fee, it simply comes out of your residual instead of being charged to them. That makes "we'll waive that for you" an honest, powerful closing tool.

Which fees apply — by processor

Square

Simple flat-rate pricing — fees are bundled into the per-transaction rate. No PCI fee, monthly service fee, annual fee, monthly minimum, statement or batch fees.

Shift4 Dine

Flat-rate POS pricing — most à-la-carte statement fees don't apply; costs are bundled. Confirm specifics on the Shift4 page.

Solutions in Payments

Traditional merchant account — the full fee menu can apply, but you can waive specific fees (they come out of your residual instead).

Common fee questions

PCI compliance

Fees you can waive (optional)

These are commonly waived to help win a deal — but in most circumstances it's optional and your call. Remember a waived fee is absorbed into your residual, so decide deal by deal.

Application FeeStatement FeeBatch FeeSetup Fee

Why transparent pricing matters

Many providers bundle high software + processing with hidden platform fees, and traditional processors use tiered pricing that makes real costs hard to understand. Transparent interchange-plus pricing separates the real costs so a merchant can clearly see:

This often results in lower overall cost and far more clarity.

Questions merchants should ask their processor

The biggest cost merchants often miss

Most merchants focus on processing rates, but the real cost usually comes from POS software subscriptions, platform fees, reporting fees, integration fees and support charges — which can easily add $500–$1,200+ per month in unnecessary cost.

Our approach

Transparent pricing

No hidden bundled rates.

Local support

You have a direct contact for help.

Cost optimization

Reduce processing costs and unnecessary software fees.

A quick statement review can help

Many merchants are surprised to learn they can reduce their total payment costs by 15–30% just by reviewing their current setup. A quick, no-pressure review shows exactly how their current fees compare.